Communication Mistakes Managers Make - From HBR Blog

I believe that being successful is all about not making mistakes that are already made :-).

So can't resist mentioning this post "Seven Communication Mistakes Managers Make" in HBR Blogs . It is short, to the point and more importantly, has examples we can relate to.

I especially like #5 'Confusing Process with Outcome' .

The seven mistakes mentioned are

1. Making controversial statements without doing groundwork first
2. Lying
3. Ignoring the realities of power
4. Underestimating your audience's intelligence
5. Confusing Process with Outcome
6. Using appropriate forms of communication
7. Ignoring acts of omission

You can read the complete post here